MyDesk virtual desktop maintenance set for March 16
vDesktop service will be unavailable 8-11 p.m., Thursday, Mar. 16
MyDesk virtual desktop (vDesktop) service, including remote access to many of the software options available in on-campus computer labs, will be unavailable from 8 p.m. to 11 p.m., Thursday, Mar. 16, during a planned maintenance window. The update will improve virtual desktop performance, reliability, and security.
What you can expect
vDesktop connections through the VMware Horizon desktop client or HTML web client will not be available from 8 p.m. to 11 p.m., Thursday, Mar. 16.
- Students, faculty, and staff will not be able to start a new MyDesk vDesktop session during the planned maintenance window.
- Sessions already in progress may get disconnected between 8 and 11 p.m.
- You will be able to access MyDesk virtual desktops after the maintenance window ends.
Technical help and support
If you experience any issues following this maintenance window, please contact the IT Service Desk.
- Submit a ticket.
- Or call us.
- From your personal phone, dial 513-556-HELP (4357) or 866-397-3382; select option 2.
- From a university phone on campus, dial 6-HELP (4357); select option 2.
Related Stories
‘Designer drug’ shows early neuroprotective signal in acute ischemic stroke
October 28, 2025
Medscape highlighted new trial results led by the University of Cincinnati's Eva Mistry that found an experimental drug shows promise in protecting injured brain cells for patients with acute ischemic stroke.
Is menstrual fluid ‘the most overlooked opportunity’ in women’s health?
October 27, 2025
The Guardian recently reported that period blood has long been thought of as ‘stinky and useless’, but startups are exploring using the fluid to test for a wide range of health conditions — including endometriosis.
Tackling children’s health
October 27, 2025
Randi Bates, assistant professor in the UC College of Nursing, focuses on advancing childhood health and wellbeing in her research. This month she was honored with a Crane Excellence in Early Childhood Award from The Ohio State University. Bates is also the recipient of the 2025 Distinguished Nurse Researcher Award from Mount St. Joseph University.