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DTS introduces new IT Service Desk hours
October 20, 2025
Starting Wednesday, Oct. 29, IT Service Desk standard operating hours will be Monday-Thursday, 7 a.m. to 7 p.m., and Friday, 7 a.m. to 5 p.m. The Service Desk will provide on-call support for major IT incidents and emergencies that could significantly impact university-wide services or operations outside standard hours, including weekends and university holidays.
Ohio Voices segment highlights UC staff
October 16, 2025
The unsung heroes who keep the University of Cincinnati humming took the spotlight in a recent Ohio Voices video segment produced by Spectrum News.
IT maintenance will affect access to select web applications
October 9, 2025
Students, faculty, and staff will not have access to some web-based applications from 6-11 a.m., Saturday, Oct. 18, during a planned IT maintenance window. Many commonly used services including Canvas and Microsoft 365 (OneDrive, Outlook email, etc.) will be available throughout the maintenance window.
Get your shred on during Cybersecurity Awareness Month
October 1, 2025
The UC Office of Information Security will host paper shred events on Tuesday, October 7 and 28, from 9 a.m. to 1 p.m.
Catalyst maintenance set for October
September 15, 2025
Catalyst, the university’s student information system, will be unavailable from 2 p.m., Friday, Oct. 10, until 6 a.m., Monday, Oct. 13, during a planned IT maintenance window that coincides with the university’s Fall Reading Days schedule.
DTS offers on-site IT support, cybersecurity tips (and prizes) during Bearcats Welcome
August 14, 2025
UC Digital Technology Solutions (DTS) staff will offer on-site IT help and cybersecurity tips at key campus locations throughout Bearcats Welcome.
UC resources, student-approved: A peer guide to thriving on campus
August 6, 2025
Discover the student resources available at the University of Cincinnati to help you thrive academically, emotionally and physically. From free tutoring and mental health support to safety apps, transportation options and tech help, this comprehensive guide highlights the tools and services — many with firsthand student experiences — that make navigating college life at UC easier and more rewarding.
August 4 ServiceNow upgrade to enhance UC DTS Service Portal
July 30, 2025
University of Cincinnati Digital Technology Solutions will release key updates to the UC DTS Service Portal aimed at improving the experience for students, faculty and staff. Updates will go live Aug. 4 before the start of the fall semester.
UC launches Immersive Learning and Emerging Technologies Working Group
July 22, 2025
In a continued effort to enhance academic innovation and digital transformation, the University of Cincinnati has launched a new Immersive Learning and Emerging Technologies (IL&ET) Working Group.
Select university IT services will be unavailable briefly July 24
July 17, 2025
Select IT services and systems at the University of Cincinnati will be unavailable for about an hour starting at 11 p.m., Thursday, July. 24, during a planned maintenance window. Many commonly used cloud-hosted services will be available.
UC advances digital transformation in FY 2025
July 8, 2025
The latest University of Cincinnati Digital Technology Solutions (DTS) semiannual report highlights FY 2025 milestones on the university's digital transformation journey. From secure and compliant AI tools to wireless network improvements and everything in between, DTS remains committed to accelerating UC's shared Next Lives Here strategic direction from foundation to breakthrough.
UC hosts successful annual Ohio higher education computing council
June 13, 2025
The University of Cincinnati recently had the honor of hosting the Ohio Higher Education Computing Council (OHECC).
Exploring the future of education through technology
June 3, 2025
The University of Cincinnati (UC) recently participated in the Amazon Web Services (AWS) Executive Innovation Visit hosted by Arizona State University (ASU).
Shaping the future of digital transformation in higher education
May 15, 2025
To prepare for the future of Enterprise Resource Planning, Digital Technology Solutions hosted its first ERP Futures Summit on Wednesday, May 7th in partnership with Deloitte Higher Education Practice. Deloitte is the world’s largest provider of higher education professional services and offers unique skills for institutions to advance teaching, learning, and research.
UC to upgrade its ServiceNow service
April 14, 2025
The IT Service Portal (uc.edu/ithelp) and Knowledge Base (kb.uc.edu) may be intermittently unavailable from 1:15 to 5:15 a.m., Sunday, April 27, during a planned ServiceNow upgrade.